• Social Media Management

Top 5 Social Media Management Tools for Your Business

  • Felix Rose-Collins
  • 4 min read
Top 5 Social Media Management Tools for Your Business

Intro

Managing social media for your business these days is quite the task, no matter the size. Having a presence on social media like Facebook, Twitter, Instagram and LinkedIn is important, but monitoring it can be overwhelming.

That's where social media management tools come in. They help streamline the whole process into one nice dashboard.

This guide will explore five best tools that can help you effectively manage your social media marketing strategies.

But first, what exactly is social media management?

Social Media Management Tools

What is Social Media Management?

Social media management involves overseeing a business's presence and activities across various networks.

It includes strategic planning for scheduling posts and content marketing. Community engagement through comments and direct messages is also part of the process.

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Equally important is monitoring conversations for brand mentions and analysing performance metrics.

Without the right tools to organise these moving parts, initiatives can fall through the cracks or not achieve their full potential.

Managing Multiple Social Media Accounts Efficiently

As a business grows, so too does its presence across various social media marketing platforms. This expanding number of accounts can become difficult to navigate without the right management in place.

Juggling publishing and engagement for pages on Facebook, Twitter, Instagram, and other networks takes significant time and effort if done manually.

A good social tool centralises the administration of all profiles into one convenient dashboard. This provides a "single source of truth" to view recent posts, up-to-date metrics, and comments across platforms at any given time.

The Importance of Social Media Management Tools

There are several reasons why leveraging social media management tools is important for businesses:

Save time and effort: Managing posts, engagement, and profiles across multiple networks takes a significant amount of manual work. Tools automate routine tasks to streamline the process.

**Improve efficiency:**With centralised administration and reporting, tools allow teams to collaborate smoothly and focus on higher-value strategic initiatives.

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**Enforce branding:**Templates and approval workflows help enforce brand voice and consistency no matter who publishes content or on which platform.

**Optimise reach and engagement:**Planning tools coupled with analytics provide insights to craft the right message for each network and understand top-performing types of content.

**Scalability:**As the number of audiences, pages, and community managers grows, centralised management ensures a seamless experience is delivered at each touchpoint.

**Data-driven decisions:**Centralised metrics allow evaluating tactics, strategies, and campaigns comprehensively to make informed data-backed choices.

**Manage risk:**Issues are caught early through social listening capabilities before causing brand or reputational harm. Tools foster responsive customer service.

Evaluating Social Media Management Tools

With various options available, considering key factors becomes important when evaluating social media management tools:

Supported networks - Ensure your primary platforms are covered, such as Facebook, Twitter, Instagram, LinkedIn, YouTube, etc.

**Content planning features -**Robust content calendar, reuse options, recurring posts, approval workflows.

Community management - Insights like sentiment, comments, direct messages, search/listening, and user profiles.

**Reporting and analytics -**Dashboard views, engagement metrics, demographics, cross-network visibility.

**Scheduling flexibility -**Frequency, time zones, recurring templates for consistency.

Team collaboration - Permissions, profiles, inbox/activity stream for distributed teams.

**Budget and pricing -**One-time setup, monthly/annual charges, volume-based pricing tiers.

Integrations - CRM, CMS, and marketing platforms for unified lead capture and workflows.

**Customization and look/feel -**White labelling, dashboard personalization, mobile app usability.

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**Support/services -**Training, troubleshooting resources, upgrades/add-ons support after purchase.

Comparing key players based on these factors helps identify the right fit for individual business needs and future proof your choice.

Top 5 Social Media Management Tools

With so many options on the market, how do you choose the right tool? Here's a rundown of seven popular solutions to consider:

1. HubSpot Marketing Hub

Tool HubSpot Marketing Hub
Market Segment 54% small biz, 40% mid-market
Users Marketing Manager, Marketing Coordinator
Industries Computer Software, Marketing, and Advertising
Features Email marketing, landing pages, lead mgmt, reporting, integrations
Languages German, English, French, Italian, Japanese, Dutch, Portuguese, Spanish
Pricing Free to $3,600/mo for 3-5 users
Pros Easy to use, centralised mgmt, email/content creation.
Cons Limited customization, learning curve.
Rating 4.4/5 stars from 11k+ reviews.
Ideal for SMBs seeking an all-in-one solution without steep learning. Integrated and affordable.

2. Sprout Social

Tool Sprout Social
Users Social Media Manager, Marketing Manager
Industries Marketing and Advertising, Non-Profit Organisation Management
Market Segment 47% Small-Business, 36% Mid-Market
Languages Supported English, French, Italian, Portuguese, Spanish
Features Social management, social analytics, publishing, campaigns, engagement, reports, monitoring, measurement
Pricing Starting from $199-399/mo for 1 user annually
Pros Easy to use, post scheduling, statistics reporting, analytics focus, social media management
Cons High pricing, Instagram limitations, scheduling issues
Rating 4.4/5 stars from 3,363 reviews
Ideal for Comprehensive social analytics and reporting needs. Media and nonprofit sectors.

3. CrmOne

Tool CrmOne
Users Marketing Manager, Marketing Coordinator
Industries Computer Software, Marketing, and Advertising
Market Segment 61% Small-Business, 27% Mid-Market
Languages Supported English,Hindi
Features Social management, social analytics, publishing, campaigns, engagement, ads, reports, monitoring, measurement, analysis, dashboard
Pricing $12-25/mo or contact for Enterprise
Pros Post scheduling, social media management, ease of use, multiple accounts, integration, low pricing
Cons Instagram limitations, limitation in free trial
Rating 4.0/5 stars from 1,500 reviews
Ideal For Complex social strategies across many brands/teams with global reach

4. Zoho Social

Tool Zoho Social
Users Owner, CEO
Industries Marketing and Advertising, Information Technology and Services
Market Segment 87% Small-Business, 10% Mid-Market
Languages Supported German, English, French, Italian, Portuguese, Spanish
Features Social management, campaign planning, reports, analytics, collaboration
Pricing Free to $200/mo billed annually
Pros Easy to use, social media management, post scheduling, integration, analytics focus
Cons Social media limitations, high pricing, plan limitations
Rating 4.6/5 stars from 2,603 reviews
Ideal For SMBs seeking an intuitive yet powerful social solution

5. SocialPilot

Tool SocialPilot
Users Owner, CEO
Industries Marketing and Advertising, Real Estate
Market Segment 87% Small-Business, 12% Mid-Market
Languages Supported German, English, French, Portuguese, Spanish
Features Social management, analytics, publishing, campaigns, engagement, ads, reports
Pricing $30-200/mo
Pros Easy to use, posting efficiency, post scheduling, multiple accounts, management
Cons Scheduling issues, missing features
Rating 4.5/5 stars from 786 reviews
Ideal For SMBs needing affordable posting and collaboration tools

Final Lines

Much like choosing the right CRM software to underpin your customer relationships, selecting a social media management platform suited to the unique goals and resources of your business is key.

As we've explored in this comprehensive review, there are many strong options on the market to suit all kinds of needs - from all-in-one solutions like HubSpot Marketing Hub ideal for SMBs, to powerful platforms like Hootsuite for enterprises managing complex global strategies.

Evaluating factors like the features, pricing, capabilities, and user reviews of the top players we examined should help point any organisation towards a solution that provides the functionality required now, while also having room to grow as their use of social evolves over time.

Felix Rose-Collins

Felix Rose-Collins

Ranktracker's CEO/CMO & Co-founder

Felix Rose-Collins is the Co-founder and CEO/CMO of Ranktracker. With over 15 years of SEO experience, he has single-handedly scaled the Ranktracker site to over 500,000 monthly visits, with 390,000 of these stemming from organic searches each month.

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